What this service does

This service lets people describe harmful or concerning experiences in healthcare and related systems. You can stay anonymous or choose to get help preparing a formal complaint later.

What anonymous reporting does

Anonymous reports are stored without identifying information. They are not sent to organizations or regulators. They are used only in aggregated form to understand patterns and recurring problems.

What complaints usually involve

Formal complaints often require: identifying yourself, describing events clearly and chronologically, waiting weeks or months for a response, and emotional effort with uncertain outcomes.

Some complaints lead to clarification or acknowledgement. Many do not result in major action.

Your control

You decide whether to remain anonymous, prepare a complaint, or do nothing further. This service does not submit complaints or contact organizations for you.